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Oct 31, 2012 11:10 AMPublication: The East Hampton Press

UPDATE: LIPA Says It's On Track For 90 Percent Restored By Wednesday

Nov 5, 2012 10:58 AM

UPDATE: Monday, 9:57 a.m.

The Long Island Power Authority said on Monday morning that it is still on schedule to restore power to 90 percent of all customers by Wednesday.

LIPA officials said they are continuing to work around the clock, with more than 11,000 workers, including 6,200 linemen and tree trimming crews from across the country, some of whom were airlifted in by the National Guard. Another 1,600 workers are expected to arrive today, they said.

In Southampton Town, 3,094 customers remained without power as of Monday morning, down from 7,300 on Saturday and nearly 40,000 immediately following Hurricane Sandy. Most of the outages are in the Hampton Bays (647), the Southampton Village area (563), Shinnecock Hills (453) and Westhampton Beach (303), according to LIPA. The power authority reported zero outages in Bridgehampton and Sag Harbor, but 20 in Sagaponack, where before no outages had been reported.

East Hampton Town had 2,303 customers still without power, down from 3,200 on Saturday and more than 30,000 the day after Sandy. Most outages there were in Springs (1,084).

As temperatures are getting lower—dropping into the 30s at night—the situation is getting more desperate for those without heat.

Many businesses also remain in the dark, a week post-Sandy.

“LIPA, PLEASE BRING US POWER,” reads a handwritten sign posted on the door to the Banducci, Katz & Ferraris law firm on Main Street in Sag Harbor.

As of Sunday afternoon, Cablevision Systems Corporation reported that lack of power continues to be the primary cause for disruption of service.

Eastern Long Island had 102,055 Optimum households and small-business customers without power, according to the latest Cablevision figures. Of those with power, 242,859 have Optimum service and 1,012 do not.

The company continues to urge customers who have electricity but no Optimum service to call their local customer service number or report the issue online at optimum.net.

Officials explained that cable may be out in homes with power for two main reasons. Either the cable may draw from a different power source or the cable service may have been damaged.

Verizon officials, too, said they were doing their best to restore service to customers and noted that commercial power may need to be restored before Verizon services can work again, according to John Bonomo, a spokesman for the company.

UPDATE: Saturday, 3:25 p.m.

Long Island Power Authority officials said that the company expects to have power restored to 90 percent of customers by Wednesday, November 7, with the bulk of those left in the dark after that in neighborhoods of northern central Suffolk County, which sustained especially heavy tree and power line damage during Hurricane Sandy.

LIPA currently has some 5,000 crewmen from around the country working on power restoration, including 900 that are based at East Hampton Airport and assigned strictly to the East End.

“We’re restoring tens of thousands of customers each day,” LIPA communications director Mark Gross said. “There’s no doubt there is still a lot of work to be done.”

Islandwide, about 400,000 customers were still without power on Saturday afternoon, Mr. Gross said.

In East Hampton Town approximately 3,200 customers remain without power, down from more than 30,000 the day after Sandy swept through. In Southampton Town, just over 7,300 customers remain in the dark, primarily in Hampton Bays, Shinnecock Hills and Southampton Village. Southampton had nearly 40,000 outages immediately following the storm.

UPDATE: Friday, 5:40 p.m.

As of 4 p.m. Friday, Cablevision Systems Corporation reported that nearly all customers with power also had Optimum cable, internet and phone services restored.

On eastern Long Island, only 961 of nearly 194,000 customers with power were still without Optimum services. Another 152,309 were still without both power and Optimum services, however.

Customers who have power but no Optimum service should call their local customer service number or go to Optimum.net to report the issue, the company said.

A total of 35,337 Optimum WiFi hotspots across its Tri-State service area were operational as of 4 p.m. Friday. WiFi hotspots provide free wireless internet access for Optimum Online customers.

UPDATE: Friday, 2:55 p.m.

LIPA on Friday announced that it expects to restore power to most customers by the weekend of November 10 and 11—longer than the seven to 10 days it had initially advised customers for which to prepare.

Some might have to wait an additional week or more, and that does not include those in areas of “extreme flooding” that LIPA said requires its coordination with local officials, the power authority’s website states.

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Saw a crew from North Houston Texas today working on North Sea Rd. near the Sandy Hollow light, 3 hours later we got our power back, thank you!
By bigfresh (4655), north sea on Oct 31, 12 5:32 PM
Yes, last year we waited a week so we feared the worst but we got our power back today in North Sea near the downed power line.
By Q333 (161), Southampton on Oct 31, 12 6:25 PM
I cant see how these schools are going to open up by mon with so many people out of power and now a fuel shortage for the busses to deal with.
By louse pt. (143), springs on Nov 2, 12 11:14 AM
Curious as to why there are more power outages in Southampton Village than the rest of the town and have in fact increased. I have yet to see repair crews in my neighborhood; electrical wires are hanging in the streets surrounding my house with the only action being the placement of orange cones.

A tree blocking my street was finally partially removed ysterday after I placed numerous calls to Village officials.

What's going on here?
By Silverthorn (1), Southampton on Nov 2, 12 11:27 AM
They are punishing the rich and entitled
By TianaBob (256), S.Jamesport on Nov 4, 12 7:36 AM
Why is Shinnecock Hills always the last to get their power back? It is not like Southampton Village, whicj is full of old elms that topple over in a light breeze.
By Walt (292), Southampton on Nov 2, 12 1:34 PM
Lipa is lying again...No outages in North Sea? They can't find the outages, but they sure no where to send the bills...I hope the town is not buying into this farce.
By V.Tomanoku (790), southampton on Nov 2, 12 2:47 PM
Bridies Path in southampton seems to be the only street in North Sea area without power currently...roses grove was supposedly restored as of 1pm today and the LIPA map shows no other outages!!
By ginger (1), southampton on Nov 2, 12 2:49 PM
That is why I'm at the Library writing this. Are you a LIPA sockpuppet? Only one posting?Pleeeese...
By V.Tomanoku (790), southampton on Nov 2, 12 3:21 PM
NJ Governor Christie demands a list from ALL NJ electrical utilities a list of all their man power, in each city, and how many homes will be restored each day. Got it 3 hours later. WHERE is Cuomo on this with LIPA? LIPA says they have no idea how long or when.
Christie announces that ALL of Atlantic City and Long Beach Island will have power by Saturday midnight.
Yet the east end, with minimal damage, has less than 30% of the outages resolved FIVE DAYS LATER. Fire LIPA.
By garyhampton (2), Amagansett on Nov 2, 12 3:23 PM
Article updated re: LIPA's announcement that this repair is going to take MORE than another week, which implies:

-- LIPA has a list or work to be done
-- estimates of man hours needed for each item on the list
-- take total man hours and divide by workforce available

AND THIS EQUATES TO OVER A WEEK TO FINISH THE JOB! [and even then LIPA has exceptions]

What is the one variable which is noticeable here?

"Available workforce"

Get it? Not enough ...more
By PBR (4956), Southampton on Nov 2, 12 5:42 PM
“We’ve been out here 25 years and LIPA has promised to build up its infrastructure,” he said, “But we’ve never seen any examples of this, only excuses.”

You can bump that up to at least forty..
By Mr. Z (11814), North Sea on Nov 2, 12 6:19 PM
Just like many, we had the great crew from North Houston working on N Main at between North Sea Mecox and 39. They did amazing work, despite being constantly pulled. They early thus afternoon and we were told LIPA had to power the lines up. It is over 6 hours later and nothing.
By thomasmc (13), Southampton on Nov 2, 12 6:20 PM
This may be a bit off topic, but I'm thinking this will be a heavily read thread. Should you still be out of power/cablevision, but can keep your laptop/desktop powered with a generator, or batteries I have a way for those with Android phones to connect to the net tethered via USB, or via Bluetooth and the software is FREE.

From either the Google Store, or June Fabrics directly get a copy of PDA Net downloaded to your phone. Install the app, and run it. You will need a USB cable, or Bluetooth ...more
By Mr. Z (11814), North Sea on Nov 2, 12 6:22 PM
Most iPhones can sign up for a personal hotspot with the cell provider, which does this also. The 4G signal from the cell phone to the laptop is slow, but better than nothing.
By PBR (4956), Southampton on Nov 2, 12 7:02 PM
PDA Net does that as well. It's a triple feature. Tether, Bluetooth, and hotspot.

By "sign up", does that mean you incur a fee?
By Mr. Z (11814), North Sea on Nov 2, 12 7:34 PM
Yes, at least when I added the personal hotspot with AT&T the other day, I had to give up my unlimited data plan that came with the iPhone, and go for a 5GB data plan (per month) which added about $40 to my monthly bill. This one WIFI personal hotspot can be used by other laptops, and by iPads (with the password), so the increase in monthly cost seemed to make sense for the family unit. When traveling, the roaming hotspot will be quite useful IMO when one is out of WIFI coverage.
By PBR (4956), Southampton on Nov 2, 12 7:45 PM
You may not like to hear this, but my Net10 Android is flat rate unlimited everything, $50 per month. No extra charges ever, and the tether software for Android is free.

They no longer offer my phone, but they do offer a version of the Samsung Galaxy (Proclaim), for $180 to get one started. It only has a half GB RAM on board like mine, but it has the 1GHz CPU and is capable of accommodating a 32GB microSD card. It's Android, so half a gig is alot of memory, technically speaking...
By Mr. Z (11814), North Sea on Nov 5, 12 12:39 AM
Having vented, I understand that the workers at LIPA are working as hard as they can, it is just frustrating to not know why we don't have power since all the lines have been repaired. If only a LIPA truck would make an appearance to give us information. I think we are officially North Sea and according to their map, there are 0 outages...obviously a mistake.
By thomasmc (13), Southampton on Nov 2, 12 6:37 PM
No Cablevision in areas of Noyac, even though power was restored days ago. Only 961 customers without service? "I don't think so."

Please list them Cablevision, and fax the list to the Press, and to all Southampton Town officials.
By PBR (4956), Southampton on Nov 2, 12 6:51 PM
1 member liked this comment
Customer service is not picking up. On hold for 15 minutes, and cell system dropped call.

OOL Triple Play VOIP phone is obviously out.

It will be interesting to see how many people go back to Verizon POTS hard lines after this.

Pretty hard to dial 911 when the line is dead.

"Triple Play" ???

Yeah, three outs at once = inning over!
By PBR (4956), Southampton on Nov 2, 12 6:58 PM
1 member liked this comment
Cablevision is totally lying. They also refuse to pick up their phones and have the nerve to tell you to use the Internet to file an outage.
By rv (38), watermill on Nov 2, 12 9:39 PM
1 member liked this comment
DSL Reports has a forum for Optonline outages. The geographic range is quite wide. [link below in case it is delete-able]
By PBR (4956), Southampton on Nov 3, 12 8:55 AM
http://www.dslreports.com/forum/r27669677-Hurricane-Sandy-Frankenstorm-Outages-Issues-Updates
By PBR (4956), Southampton on Nov 3, 12 8:56 AM
Are they Sand(y) Bagging us?

Optimum.net homepage has a pop-up window which says only 812 outages for LI East. ["Check your service status here" at top right]

You also can email them from this page. ["If you need to report a service outage" link in blue in the middle of the page]

812 still out. Yeah, and I would like to buy that bridge you have for sale too!
By PBR (4956), Southampton on Nov 3, 12 9:09 AM
LIPA just told us that North Sea outages won't be fixed until Wed night and they posted it on their outage report online....feeling a little stunned. I just hope the gas situation eases because we are going to need it for our generator.
By thomasmc (13), Southampton on Nov 3, 12 12:23 PM
My mistake...the website says North Haven is Wed....but they still told us on the phone that North Sea is Wed as well...
By thomasmc (13), Southampton on Nov 3, 12 1:19 PM
Article updated.
By PBR (4956), Southampton on Nov 3, 12 3:38 PM
There needs to be a better way to inform people/homeowners on how long these type of outages are going to last. This archaic system of of saying "expect power out for 7-10 days" is no way of handling the situation. I understand that it is a huge undertaking and the linemen are out day and night working tirelessly to repair the lines but people need to have a better time frame of when they are going to get power back. To an outside viewer (like myself) it seem that LIPA is just haphazardly sending ...more
By Jetsboy (3), Hampton Bays on Nov 4, 12 12:43 PM
2 members liked this comment
Lets face it. LIPA sucks! LIPA charges extremely high rates, among the highest in the nation, and uses antiquated equipment. Where I live transformers blow almost any time there is severe weather and high winds. How about using better/stronger wiring, burying more lines, more wind resistent equipment. For what we pay, LIPA SUCKS!
By louse pt. (143), springs on Nov 4, 12 5:32 PM
LIPA crews worked on Squiretown Road and Red Creek Road yesterday, Sunday, there was heavy damage. They got the work done and power back on within a few hours, thank you LIPA.
By joan s (53), hampton bays on Nov 5, 12 7:50 AM
Just saw the Katrinaesqe spray painted signs on Noyac Road.
Sunset Shores how can we help?
By Q333 (161), Southampton on Nov 5, 12 11:41 AM
Seven days on laptop, UPS, and tethered phone. Generator used sparingly.

No electric, no cable, and it would take 14m (45 feet) of sea level rise to see water at the house, but nothing is buried.

Stop rewarding executives/management for failure, and put that money into infrastructure. After all, it really is the RATEPAYER'S (customer's) money, isn't it? It's not like they have competition, or we have any other choice for electric service...
Nov 5, 12 12:01 PM appended by Mr. Z
And for reference, the houses on our street a 1/4 mile away have had power for at least three days. It's so nice to come to the stop sign, look left and see lights, then turn right to go home to a dark house.
By Mr. Z (11814), North Sea on Nov 5, 12 12:01 PM
I went without everything for a week last year so I feel your pain.
By Q333 (161), Southampton on Nov 5, 12 1:07 PM
Frankly, this year is the sequel. It was over a week with Irene.
By Mr. Z (11814), North Sea on Nov 5, 12 1:21 PM
You can't really place all the blame on LIPA. Lack og tree trimming leaves the power lines vulnerable every time the winds kick up. Towns like Southampton and Easthampton won't allow the power company to trim trees far enough away from the power lines because it will ruin the view. Well people, you can't have it both ways. You are letting a small minority of rich people dictate town policy that affects all.
By Walt (292), Southampton on Nov 5, 12 1:29 PM
The lines should have gone underground decades ago. If you amortize the higher capital costs of burying the lines, I imagine it would have been WAY less than the costs of storm-related repairs (and hidden but significant homeowner and business costs, lost profits, etc. etc.).

Vision!
By PBR (4956), Southampton on Nov 5, 12 5:17 PM
Not sure but I think we may be one of the only countries that has a majority of it's power line above ground.
By dnice (2346), Hampton Bays on Nov 6, 12 4:44 PM
Electric power, fortunately has been okay for a week now at my place, but no cable tv or internet or telephone. And at the Cablevision store on Hill St. they just give a snotty "service is out all over" response when asked if there are any projections for repair.
By rickyonmain (10), southampton on Nov 7, 12 12:27 PM
Boss of NY utility resigns due to Sandy response


The Long Island Power Authority boss Michael Hervey tendered his resignation, effective at the end of the year.




UNIONDALE, N.Y. — The chief operating officer of a utility company heavily criticized for its response to Superstorm Sandy is stepping down.

The Long Island Power Authority announced Tuesday that Michael Hervey had tendered his resignation, effective at the end of the year. Hervey has ...more
By Mr. Z (11814), North Sea on Nov 14, 12 5:17 AM